What information we do
- Name, mobile number, and email to open an account
- Device information when logging in from Dhaka or Bangladesh
- Transaction identifiers for using bKash, Nagad, Rocket
- Cookies, session ID, and browser type
- Messages sent to support and attached files
How information is used
- To keep the account active and verify login
- To speed up payments, security, and support
- To understand system speed, status, and errors
The same information is not read for different purposes separately; marketing messages are kept minimal unless requested.
Cookie and session control
- Session cookies are needed to keep sign-in
- Language, preferences, and security settings are remembered
Data protection and encryption
With modern security layers, sensitive data is kept separate, and login and account access remain stable with 99.9% uptime.
Be extra cautious when on shared networks, especially in busy areas like Dhaka; if using public Wi-Fi, verify once.
RegisterTo learn more about Help guide See
Your rights
- You can see which information is kept
- You can request correction of incorrect information
- You can request to stop specific communications
- Policy copies available from support
Contact and response
Privacy questions Contact page Usually a response arrives within 24 hours
Registration, New registration page, and Bangladeshi payment guide Seeing the setup is easier; data protection and login controls work together in the joya777 App